Contact Renters Rights Toolkit

Send feedback, corrections or website enquiries

Use this page to contact the Renters Rights Toolkit editorial team about website feedback, corrections, broken links, tool issues, source suggestions and general enquiries about the site.

Email route: Contact messages are sent to contact@rentersrightstoolkit.co.uk. The form is designed for website feedback, corrections, technical issues and editorial enquiries, not private casework.

Contact form

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Other ways to find help

Renters Rights Toolkit is not an emergency or advice service. These routes may be more appropriate where someone’s home, safety or legal position is at immediate risk.

Urgent housing risk

Eviction, court or homelessness

Contact a qualified housing adviser, Shelter, Citizens Advice, your council homelessness team, a solicitor or the court duty adviser where a deadline is close.

Check eviction route

Safety or repairs

Serious hazards or ignored repairs

For unsafe electrics, no heating, serious damp and mould, leaks, structural danger or landlord inaction, consider the council private sector housing route.

Council complaint guide

Website issue

Correction or broken link

Use the form above with the page URL, the issue you noticed and the source that supports the correction where possible.

Use contact form

Useful starting points

These internal resources may answer your question faster than waiting for a website reply.

Tenant Rights Checker

Broad route finder for notices, rent, repairs, deposits, pets, discrimination and council help.

Open tool

Tenancy Type Checker

Check whether your arrangement looks like private renting, lodger status, licence or another route.

Open tool

Evidence Log Builder

Organise notices, screenshots, photos, rent records, council references and messages.

Open tool

Tenant Rights FAQ

Quick answers to common private renting questions in England.

Read FAQ

Contact FAQs

Quick answers about using this contact page safely.

Can you give legal advice through this form?

No. This form is for website feedback, corrections, broken links, tool issues and general enquiries. It is not a legal advice service.

What should I include in a correction request?

Include the page URL, the wording you think is unclear or outdated, and the official or specialist source that supports the correction where possible.

Can I send documents through the form?

No. Do not send full court papers, tenancy agreements, medical documents, identity documents, bank statements or private evidence through this form.

Will I always receive a reply?

Not always. We prioritise correction requests, broken links, technical issues and important editorial feedback. General comments may be reviewed without a reply.

What if I have a court deadline?

Contact a qualified housing adviser, solicitor, Shelter, Citizens Advice, court duty adviser or the relevant court/tribunal office quickly. Do not wait for a website response.

What if I may become homeless?

Contact your council homelessness team as soon as possible. Take your notice, tenancy agreement, court papers and household information.

What if my landlord is threatening to change the locks?

Contact the council and police where urgent. Lock changes, forced removal, utility cut-off or threats can be serious and need immediate help.

Can landlords, agents or advisers contact you?

Yes. Landlords, agents, advisers, researchers and support workers can use the form for website feedback, corrections, source suggestions or technical issues.